Out of n number of questions you have in mind while selecting the brokerage house for Forex Trading, one of the questions is the kind of customer support you will be getting there. It is an important question which should not be overlooked as it will finally define the ease with which you will be able to trade in future. A good customer support and quick problem solving not only clarifies any kind of misconceptions and confusions in the minds of the trader but it also helps them to take concrete decisions and trade with increased confidence.
We have come up with few salient features because of which OctaFx can boast to have wonderful customer support!
• Though the customer support service centres of OctaFx are based in Jakarta and Indonesia but the executives are trained to provide assistance in several languages of the world. Language will never be an issue if you are dealing with customer support executive at OctaFx.
• Easy availability of the customer support executives is another feather in the cap of customer support services of OctaFx. These executives are available 24*5 for all the business working days of the week. It does not matter in which tome zone you are trading. Help will always be available if the market is open on that day.
• You will be amazed to know that these executives solves on an average 200 quarries per day. This means that they are trained and able to solve one quarry in around 5 minutes. What else can a customer demand if he or she is getting satisfactory answer to their problem within five minutes.
• Apart from email, live chats and toll free numbers, customer support executives at octaFx also provide market news, research and convenient economic calendars to the clients.