[HELP]Blue Screen Analysis

[Motherboard360]

Gan, PC ane sering blue screen nih, setelah ane baca minidump filenya pake sopware WhoCrashed ane dapat informasi kayak ini :



System Information (local):



windows version: Windows XP Service Pack 3, 5.1, build: 2600

windows dir: C:\WINDOWS

CPU: GenuineIntel Intel(R) Core(TM) i3 CPU 540 @ 3.07GHz Intel586, level: 6

4 logical processors, active mask: 15

RAM: 3211833344 total

VM: 2147352576, free: 2063826944





Crash Dump Analysis



Crash dump directory: C:\WINDOWS\Minidump

On Sat 6/4/2011 8:06:39 PM GMT your computer crashed

crash dump file: C:\WINDOWS\Minidump\Mini060511-01.dmp

This was probably caused by the following module: btcyjxjd.sys (btcyjxjd+0xBEA)

Bugcheck code: 0xC2 (0x7, 0xCD4, 0xEED63C, 0xFFFFFFFFB7B0ECD8)

Error: BAD_POOL_CALLER

file path: C:\WINDOWS\system32\drivers\btcyjxjd.sys

Bug check description: This indicates that the current thread is making a bad pool request.

This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.

A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: btcyjxjd.sys .



nah sampe situ ane ngerti ini yang menyebabkan pc ane sering blue screen.



C:\WINDOWS\system32\drivers\btcyjxjd.sys ,



cuma ane ga tau ini driver apa, ane cari2x digoogle ga dapat.... mohon bantuannya para master....



thx.